The U.S. Department of Labor (DOL) Office of Human Resources (OHR) sought to modernize workforce systems and business processes supporting more than 14,000 employees to improve operational efficiency and enable data-driven decision-making. As workforce demands, reporting requirements, and cross-organizational collaboration needs increased, OHR required an integrated approach to streamline HR operations and enhance workforce insights.
To address these challenges, APV partnered with DOL to modernize its HR technology ecosystem, automate key business processes, and deliver data-driven solutions that improved enterprise collaboration, reporting, and service delivery. APV supported the implementation and sustainment of DOL's New Core Financial Management System (NCFMS), developed and administered SharePoint environments serving more than 10 organizational components, and designed Microsoft Power Apps and Power Automate solutions that automated previously manual HR and administrative processes. APV also manages enterprise collaboration platforms, help desk, approval workflows, and HR systems that improve governance, compliance, and user experience.
Through a combination of automation, analytics, and systems modernization, APV enhanced workforce planning capabilities, improved operational efficiency, strengthened information management and compliance, and enabled more effective HR service delivery across the department.
Benefits/Outcomes
- Implemented and sustained DOL's New Core Financial Management System (NCFMS), supporting enterprise financial management, reporting, and compliance operations.
Developed and administered SharePoint collaboration environments across more than 10 DOL organizational components.
Designed automated Microsoft Power Apps and Power Automate workflows that reduced manual processing and improved operational efficiency.
Supported a Department-wide hiring surge of more than 2,500 employees through enhanced systems, reporting, and process support.
Delivered workforce analytics, budget reporting, and performance dashboards that improved data-driven workforce and budget decision-making.
Enhanced enterprise collaboration, governance, and user experience through management of collaboration platforms, help desk processes, and approval workflows.
Improved accessibility, information management, and regulatory compliance through modernized HR systems and digital processes.
Managed six concurrent task orders supporting DOL's Office of Human Resources. This demonstrates the complexity and scale of the engagement.
Supported Senior Executive Service (SES) qualification packages contributing to a 98% OPM approval rate.
Tools and Technologies
SharePoint Online, Microsoft Power Apps, Microsoft Power Automate, Tableau, USA Staffing, HR Connect, New Core Financial Management System (NCFMS), Microsoft 365, Excel-based analytics and reporting, Help Desk/Ticketing Workflows, and Case Management Systems.
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